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Acceptable Use Policy

Acceptable Use Policy for Sourceflow Sales, LLC. (“Sourceflow” or the “Company”)

Introduction:
This Acceptable Use Policy (AUP) outlines the guidelines and rules for the acceptable use of the Sourceflow Software-as-a-Service (SaaS) platform. This policy applies to all users, including customers, subscribers, and their respective employees and agents. By accessing and using the Sourceflow SaaS platform, users agree to comply with this AUP. Failure to adhere to these guidelines may result in the termination or suspension of the user’s account or other appropriate actions.

  1. Lawful Use:
    Users are expected to use the SaaS platform in compliance with all applicable laws, regulations, and industry standards. Users must not engage in any activity that violates local, regional, national, or international laws.
  2. Prohibited Activities:
    The following activities are strictly prohibited and may result in immediate account suspension or termination:

a. Unauthorized Access: Users must not attempt to gain unauthorized access to any accounts, systems, or networks related to the SaaS platform.

b. Data Breach: Users must not intentionally or negligently compromise the security of the SaaS platform or access, alter, or distribute data without proper authorization.

c. Malicious Software: Users must not introduce any viruses, worms, Trojan horses, ransomware, or any other malicious software or code that could harm the SaaS platform or other users’ systems.

d. Spam and Unsolicited Communications: Users must not engage in the sending of unsolicited communications, including spam, phishing attempts, or any form of electronic junk mail.

e. Intellectual Property Infringement: Users must respect intellectual property rights and should not use the SaaS platform to infringe upon copyrights, trademarks, patents, or any other proprietary rights.

f. Illegal or Harmful Content: Users must not use the SaaS platform to create, store, or distribute any content that is illegal, fraudulent, deceptive, harmful, or objectionable, including but not limited to offensive, violent, or sexually explicit material.

g. Denial of Service: Users must not engage in activities that could disrupt or impair the availability or performance of the SaaS platform or any related services, including conducting Denial of Service (DoS) attacks or overloading systems with excessive requests.

h. Resource Abuse: Users must not engage in activities that consume excessive system resources, such as excessive bandwidth usage, excessive storage usage, or any other activity that negatively impacts the performance of the SaaS platform for other users.

i. Reverse Engineering: Users must not attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code or underlying algorithms of the SaaS platform.

  1. User Responsibilities:
    a. Account Security: Users are responsible for maintaining the security and confidentiality of their account login credentials and must promptly report any suspected unauthorized access or breach.

b. Compliance with Third-Party Agreements: Users must comply with any third-party agreements or terms of service when using the SaaS platform.

c. Data Protection: Users are responsible for the protection of their data and must comply with all applicable data protection laws and regulations.

d. Reporting Violations: Users should promptly report any violations of this AUP or any suspicious activities related to the SaaS platform to the appropriate designated contacts.

  1. Enforcement:
    Violation of this AUP may result in the temporary or permanent suspension of user accounts, termination of service, or other appropriate actions as deemed necessary. The severity and consequences of the violations will be determined at the sole discretion of the SaaS provider.
  2. Amendments:
    This AUP may be updated or modified from time to time. Users will be notified of any material changes to the policy, and continued use of the SaaS platform after such changes constitutes acceptance of the revised AUP.

Conclusion:
By using the Sourceflow SaaS platform, users agree to comply with this Acceptable Use Policy. Failure to adhere to these guidelines may result in account suspension or termination. This policy ensures a secure, reliable, and compliant environment for all users.

Last updated January 1, 2023.